STICK is a support and ticketing software built upon open source software Mantis, and tailored to meet the complete process requirements of a support and ticketing life cycle. From creating tickets, to taking the tickets across a pre determined workflow and systematically closing them, and thereafter to evaluate the tickets in real time against fully configurable service levels, STICK gives you complete coverage of a ticketing life cycle. STICK’s unique dashboard enables you to quickly and efficiently gather all vital information about your support system.